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Who we are

At Citadel Edge, we bring our clients’ ambitions to life through transformative solutions. It’s not just about reaching goals
- it’s about redefining what’s possible.

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A team built to lead

Mark McConnell

Executive Chairman and Founder

Mark leads with a bold vision: to build Australia’s trusted alternative to global tech players. He’s the driving force behind game-changing systems that streamline national security and government operations, coupled with a relentless pursuit of organic and acquired capabilities that add value to a growing client list. His leadership mantra? “Be bold. Avoid the easy solution.”

In his spare time, Mark grows wine grapes – a surprise to all. And ‘pays it forward’ through board roles with sporting teams, charities and startups across Australia and overseas.

Mark’s edge: Seeing the long game and building teams that can deliver it.

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Jenny Martin

Chief Financial Officer
and Chief Operating Officer

Jenny turns strategy into action and teams into a united front. With over a decade in technology, she’s guided the transformation of both ASX-listed and private equity-backed businesses.

At Citadel Edge, she’s the connector between finance, legal and IT. She brings everyone together to create forward momentum. In her words, “we are on a journey together – a genuine partnership.”

Jenny’s edge: Aligning people with purpose, so they feel part of something bigger.

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Ryan Harris

Managing Director,
Enterprise Solutions

Ryan drives growth and innovation for Kapish at Citadel Edge. He combines commercial smarts with tech expertise to lead the delivery of secure cloud solutions across Australia and the Asia-Pacific.

By fostering strong partnerships, Ryan is growing Kapish’s global footprint. A collaborative force, Ryan builds accountable teams that deliver customers’ aspirations. “My role is to provide clear direction, remove roadblocks, and make sure we’re delivering on our commitments.”

Ryan’s edge: Turning strategic collaborations into outcomes that matter.

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Michael Branch

Managing Director, Defence & National Security Solutions

Michael leads the Defence and national security solutions team with a mission to transform Australia’s Defence digital capabilities.

Disruptive by nature, he sees complexity as a chance to innovate, working on everything from enterprise systems to edge networks and sensors. He pushes his team to “have a vision and work toward it daily”, driving solutions that support our national interests and those of our Asia Pacific allies.

Michael’s edge: Pioneering smarter systems to keep Defence mission ready.

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Mike Ricketts

Managing Director, Technology Solutions

Mike leads a 100-strong team delivering audio and video conferencing solutions. He helps universities, hospitals, business and government agencies connect and collaborate.

From saving lives to shaping minds, Mike drives transformative projects that make technology feel seamless. Like the best coaches, he’s inspired to unlock his team’s potential, believing that “a unified team always wins over a group of individuals”.

Mike’s edge: Turning connected teams into an unstoppable force.

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Marianne Vosloo

Chief Customer Officer

Marianne is a powerhouse of transformation. She has over four decades of experience steering complex organisations through change. A former CIO at Australian Federal Police and Energy Queensland, she’s known for turning bold ideas into clear direction.

Her collaborative, yet powerful style sees her building high-performance teams that thrive on a foundation of trust and shared purpose. It’s where she thrives, too – “I cherish working with people, teams, and organisations to provide a better understanding of what it takes to lead through digital transformation in a constant changing landscape and environment.”

Marianne’s edge: Turning chaos into clarity. Then setting change in motion.

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Todd Trevillion

Executive General Manager, Strategic Partnerships and Relationships

Todd’s a technologist with rare grit. At just 19 years old, he founded Australia’s first online tax return system, then built five more business to follow. Now with Citadel Edge, he’s still “an entrepreneur at heart”, where his technical expertise is just as solid as his people skills.

Outside his 9-5, Todd channels his competitive drive into sailing. He’s won State and National championships and competes at the world level for Australia.

Todd’s edge: Fuelling growth through bold partnerships.

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Spencer Chipperfield

General Counsel and Company Secretary

Joining Citadel Edge in 2019 as its first in-house counsel, Spencer drives legal, risk and compliance with sharp commercial insight.

“Legal is fully embedded in our success” he says, providing counsel that keeps Citadel Edge on track and the big picture in sight. Off duty, Spencer rides his prized 2-stroke Vespa. In his eyes, it’s the perfect mix of clever engineering and common sense.

Spencer’s edge: Legal clarity that powers confident decisions.

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Jacqui Buckley

General Manager, People and Culture

Jacqui brings our people strategy to life, guiding our talent through transformation. “I’m excited about setting up our people to succeed as we align our businesses under one unified vision.”

Bringing experience from global giants like Samsung to startups, government and not-for-profits, she builds inclusive, high-impact workplaces that unleash potential.

Jacqui’s edge: Building teams that thrive through change.

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We turn complexity into clarity,
ambition into achievement.

In a world defined by complexity, Citadel Edge brings clarity. We help ambitious clients cut through the noise, uncover opportunity, and move forward with confidence. Our integrated capabilities are designed to solve the problems others shy away from – those that seem out of reach, too complex, or too critical to fail.

The Edge isn’t a place – it’s a mindset.

Our clients trust Citadel Edge to keep them ahead of the curve. With a proven ability to deliver transformation, we make their world safer, smarter, possible. Whether it’s navigating disruption, accelerating innovation, or unlocking potential, we are the partner that makes a real difference.

We help ambitious clients find clarity, confidence and results.

We believe ambition is the spark that drives transformation. We operate at the edge of possibility. At the intersection of vision and execution. At the forefront of what’s next.

Explore the edge of possibility with us today.

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Ambition Made Possible.

Our story

At Citadel Edge, we make ambition possible. That mindset has fuelled our evolution and is still our driving force today.

The foundation of Citadel Edge traces back to the late 1990’s when Mark McConnell and other ex-military officers were delivering services to Defence and Government clients in Canberra through Frontier Group and Jakeman Business Solutions. They began partnering in 2000, and in 2007 they officially joined forces to form The Citadel Group.

In 2008, The Citadel Group acquired ServicePoint, renaming it Citadel Technology. This team continues to provide cutting-edge services to the Health, Education and Defence industry sectors.

The Citadel Group successfully listed on the Australian Securities Exchange (ASX:CGL) in 2014, and we continued to grow organically and through acquisitions such as Kapish, Gruden and Noventus.

In 2020, we moved into a new era of private ownership with the backing of Pacific Equity Partners (PEP). Under PEP’s guidance, Citadel continued supporting government and private sector clients while investing further in health software.

In 2023, we launched a new company under the Magentus brand, uniting our three health software divisions into a global health-tech leader in enterprise-scale pathology, radiology, oncology, and practice management software.

Two years later, we evolved again, transforming our enterprise software and technology arm into a bold new brand. Citadel Edge.

  • 2007 - The Citadel Group formed

    Born from the merger of Frontier Group and Jakeman Business Solutions

  • 2008 – Acquired ServicePoint,
renaming it Citadel Technology

  • 2014 – Listed on the ASX

  • 2015 – Acquired PJA Solutions, and created the Citadel Health division

  • 2016 – Acquired Kapish

  • 2017 – Acquired Charm Health

  • 2018 – Acquired Gruden

  • 2019 – Acquired Noventus

  • 2020 – Acquired UK’s Wellbeing Software

  • 2020 – Acquired by Pacific Equity Partners (PEP)

    A leading Australian private equity firm with a strong track record in tech, education and healthcare. Under PEP, Citadel Group continued to grow and service clients across government and industry

  • 2021 – Acquired Genie Solutions Group

  • 2023 – Rebranded the health divisions as Magentus with a focus on health software

  • 2025 – Citadel Edge is born

Environmental, social and governance at Citadel Edge

Our commitments to making a positive impact
to the environment and society

Citadel Edge undertakes a number of environmental, social and governance (ESG) initiatives. These matters are important for our customers, our employees, our investors and other stakeholders, and should serve as a point of reference for our suppliers.

Our partners

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Got an ambitious project? Let’s make it possible.
Start the conversation today.

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