Citadel Edge transforms complexity into clarity and ambition into achievement. With integrated capabilities and deep expertise, we deliver software, cyber and technology solutions that let you make the most of every possibility.
Get the edge
Citadel Edge transforms complexity into clarity and ambition into achievement. With integrated capabilities and deep expertise, we deliver software, cyber and technology solutions that let you make the most of every possibility.
Get the edgeWe’re an Australian-owned specialist technology company with over 25 years of experience. We serve a range of critical sectors, including government, health, defence, national security, higher education and commercial, delivering secure, end-to-end solutions, we’re trusted to solve complex problems with clarity, speed and precision. Our edge is giving our clients their competitive edge.
Experts driving outcomes
Offices across Asia-Pacific
Years trusted delivery
Citadel Edge unites specialist teams under one trusted brand — streamlining access to advanced and integrated capabilities in software, cyber, and technology. Explore our capabilities.
Partner with Kapish, our enterprise architecture brand, to transform your business with confidence. Our expert teams, advanced methodologies and curated tools can help bring clarity to your business transformation strategy and set change in motion.
Our business transformation practice provides a 360-view across processes, technology and people – empowering you to collaborate at scale on the changes needed across your IT landscape, business processes and workforce.
Government. Finance. Utilities. Retail. Education. We partner with ambitious organisations of every size, offering full lifecycle services. From on-boarding and strategic planning to seamless integration and ongoing support, we evolve with your goals – helping you stay agile, aligned and ahead.
With our long-term partnerships with SAP (Gold), IBM Apptio and market-leading platforms, we can give you a competitive edge. As SAP’s strategic partner, we lead 95% of LeanIX contracts in ANZ. So you can trust us to deliver real outcomes. By integrating Signavio, WalkMe, Apptio and Cloudability, we’ve expanded our capabilities into a seamless business transformation suite.
Our expertise includes:
Move your business forward
Let’s turn complexity into clarity and strategy into results.
Get the edge
Through Kapish, we deliver innovative solutions for information management challenges. Our team’s deep expertise ensures business-critical information and systems are managed with integrity, security and optimal usability. Partner with us to streamline your information and operations, improve efficiency and achieve your goals.
We specialise in complex environments by integrating know-how, systems and people to provide information – anywhere, anytime. Built around OpenText Content Manager, Kapish offers a comprehensive range of software solutions that can integrate with existing systems or operate as standalone.
Our information management and governance software and services include:
Backed by long-term partnerships with OpenText (Platinum), Microsoft Azure (Gold) and other leading platforms, we’ll help you move forward with confidence and control. Bringing you the competitive edge.
Empowering your success with game-changing solutions
Join the experts powering secure, intelligent digital transformation.
Get the edge
Your strategy is only as strong as the software behind it. We design, build and support the systems that keep you ahead. Whether we’re building from the ground up or using market-leading, enterprise-grade software, we deliver tangible results for your business that gives you the competitive edge – no matter what sector you’re in.
We use the latest tech and agile methodologies to deliver high-quality solutions that evolve with your business and drive operational efficiency and digital transformation. From design to deployment – and long after launch – we ensure seamless integration, continuous optimisation and ongoing enhancements.
Our end-to-end service includes system monitoring, cloud support, bug fixes, performance tuning, security updates, feature enhancements and more.
We prioritise security, compliance and performance, delivering solutions for today’s goals and tomorrow’s ambitions. You can count on our certified experts to build with precision across everything we offer, including:
Build smarter. Scale faster. Stay ahead.
Let us future proof your enterprise with software that transforms.
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Data is your strongest asset. Let us turn it into your competitive edge.
Our enterprise-grade data management solutions cover governance, data lineage, data pipelines, Master Data Management (MDM), data source integration and advanced reporting and analytics. Our scalable, secure, AI-enabled platforms put you in control with accurate, consistent, compliant data – even in the most complex environments.
Whether it’s on-premise or in the cloud, we take a data-centric, collaborative approach to drive standardisation and optimisation, reducing risk and unlocking value. From strategy to seamless integration, we help clients across sectors like defence, government, education and health transform data into actionable insights.
Elevate your business with data that delivers
Partner with us to start turning insights into impact.
In a world of rising threats and complex compliance, cyber security demands more than tech. It requires trusted leadership.
Our virtual Chief Information Security Officer (vCISO) service delivers strategic cyber oversight, expertise and tailored guidance to help boards and executives stay informed, compliant and protected.
Acting as strategist, advisor and technologist, our vCISO can help:
Whether you’re improving your cyber posture or staying ahead of regulatory change, our vCISO helps shift your business from reactive oversight to confident cyber governance.
Our team also supports critical industries with trusted, end-to-end cyber capabilities:
Lead with cyber confidence
Elevate your business with our cyber expertise.
Get the edge
When you need to move fast and scale confidently, having a proven sovereign technology partner is critical. Our solutions help enhance the operational effectiveness of the Australian Defence Force (ADF) and its regional allies. And our veteran-led team brings deep subject matter expertise and a “get stuff done” mindset—delivering what’s needed in months, not years.
With over 20 years of trusted delivery, we specialise in:
Let’s build the future of defence together
Partner with us to accelerate your mission with secure, sovereign-ready systems. Connect with us today.
Get the edge
Empower your people to collaborate effortlessly with our seamless, secure communication systems. With over 25 years of experience, we design, deliver and support audio-visual collaboration platforms where you work – command and control centres, auditoria, board rooms, meeting rooms, hearing rooms, hybrid workspaces and more.
From strategy to support, we manage it all. Our complete delivery model scales with your needs, making sure every solution is consistent and performing at its peak. This includes:
Every solution is backed by technical excellence, delivery accountability and long-term partnerships built on trust. Through our AVEdge Partner Plans, you can access 24/7 service desk support, in-meeting and/or on-premise concierge support, remote diagnostics, regular reporting and priority spare parts – keeping your systems running and your teams connected.
With secure hubs in Canberra, Melbourne, Sydney, Brisbane and Adelaide, and a trusted national network, Citadel Edge delivers fast, reliable outcomes wherever you are.
Start the conversation
Let’s find your edge through the power of connection.
For sales and general enquiries, call 1800 667 888 or email avsales@citadeledge.com.
For support, call 1800 260 333 or email avsupport@citadeledge.com.
To explore partnerships, connect with us on LinkedIn
Get the edge
With the right people in the right roles, you can move smarter, operate faster and meet complex challenges head-on.
With over 25 years’ experience, we are a national specialist in workforce services and project staffing, delivering skilled professionals to support sovereign capability across defence, government, and data-critical industries. Our consultants come from the field – true specialists who understand what it takes.
We offer strategic advice, market intelligence and trusted connections that align with both your technical and cultural needs. Our services are built around three key pillars:
We focus on recruiting and placing digital technology staff across the full project lifecycle and into sustainment. These roles include:
As proud members of respected industry associations across defence, technology and recruitment, we’re a trusted partner to Australian and global defence organisations.
Tap into our expert talent
Get fast access to talent that’s ready to tackle your toughest challenges.
Get the edgeCitadel Edge combines a unique range of capabilities to serve different sectors. We’re proud to work with the Australian Defence Force and federal, state and local government agencies in Australia and the Asia Pacific. And our diverse private sector clients include large enterprises like Coles and Virgin Australia.
We work with the Australian Defence Force and the national security community to transform operational needs into engineered outcomes. By collaborating with defence leaders, program managers and capability developers, we deliver exactly what’s needed, when it’s needed.
We support national security with:
We’re a trusted technology partner at all levels of government in Australia, as well as with government agencies in New Zealand. We also support public sector healthcare agencies operating within uniquely complex environments.
Our broad spectrum of services include:
Get the edge
We partner with leading medical facilities like the Royal Adelaide and Victorian Heart Hospitals to design, install and manage audio-visual and video conferencing tech. This includes collaboration hubs, teaching spaces and surgical theatres. We’re also a premier software development and sustainment partner, designing, developing and supporting enterprise-grade applications.
We give hospitals their edge with:
Get the edge
Connected campuses power the future of education. We give them the edge.
As a trusted technology partner to universities across Australia, we’re shaping the future of education workplaces through innovative collaboration technologies.
Our Technology Solutions team works with leading universities like Monash, the University of Melbourne, Deakin and LaTrobe – equipping them with cutting-edge learning spaces, lecture theatres and meeting rooms. We provide managed services to keep communications seamless and bring every learning environment to life.
Forward-thinking organisations don’t just seek digital transformation: they use it as a growth engine.
We work with large enterprises to solve complex business challenges through secure, scalable, and customised software, data, cyber. Clients like Coles, Seek, Bank of Queensland and Virgin Australia rely on us to deliver tailored solutions that drive meaningful outcomes.
Our commercial expertise includes:
At Citadel Edge, we make ambition possible. That mindset has fuelled our evolution and is still our driving force today.
The foundation of Citadel Edge traces back to the late 1990’s when Mark McConnell and other ex-military officers were delivering services to Defence and Government clients in Canberra through Frontier Group and Jakeman Business Solutions. They began partnering in 2000, and in 2007 they officially joined forces to form The Citadel Group.
In 2008, The Citadel Group acquired ServicePoint, renaming it Citadel Technology. This team continues to provide cutting-edge services to the Health, Education and Defence industry sectors.
The Citadel Group successfully listed on the Australian Securities Exchange (ASX:CGL) in 2014, and we continued to grow organically and through acquisitions such as Kapish, Gruden and Noventus.
In 2020, we moved into a new era of private ownership with the backing of Pacific Equity Partners (PEP). Under PEP’s guidance, Citadel continued supporting government and private sector clients while investing further in health software.
In 2023, we launched a new company under the Magentus brand, uniting our three health software divisions into a global health-tech leader in enterprise-scale pathology, radiology, oncology, and practice management software.
Two years later, we evolved again, transforming our enterprise software and technology arm into a bold new brand. Citadel Edge.
Born from the merger of Frontier Group and Jakeman Business Solutions
A leading Australian private equity firm with a strong track record in tech, education and healthcare. Under PEP, Citadel Group continued to grow and service clients across government and industry
Executive Chairman & CEO
Mark leads with a bold vision: to build Australia’s trusted alternative to global tech players. He’s the driving force behind game-changing systems that streamline national security and government operations, coupled with a relentless pursuit of organic and acquired capabilities that add value to a growing client list. His leadership mantra? “Be bold. Avoid the easy solution.”
In his spare time, Mark grows wine grapes – a surprise to all. And ‘pays it forward’ through board roles with sporting teams, charities and startups across Australia and overseas.
Mark’s edge: Seeing the long game and building teams that can deliver it.
Chief Financial Officer & Chief Operating Officer
Jenny turns strategy into action and teams into a united front. With over a decade in tech, she’s guided the transformation of both ASX-listed and private equity-backed businesses.
At Citadel Edge, she’s the connector between finance, legal and IT. She brings everyone together to create forward momentum. In her words, “we are on a journey together – a genuine partnership.”
Jenny’s edge: Aligning people with purpose, so they feel part of something bigger.
Managing Director, Enterprise Solutions
Ryan drives growth and innovation for Kapish at Citadel Edge. He combines commercial smarts with tech expertise to lead the delivery of secure cloud solutions across Australia and the Asia-Pacific.
By fostering strong partnerships, Ryan is growing Kapish’s global footprint. A collaborative force, Ryan builds accountable teams that deliver customers’ aspirations. “My role is to provide clear direction, remove roadblocks, and make sure we’re delivering on our commitments.
Ryan’s edge: Turning strategic collaborations into outcomes that matter.
Managing Director, Defence and National Security Solutions
Michael leads the defence and national security solutions team with a mission to transform Australia’s defence digital capabilities.
Disruptive by nature, he sees complexity as a chance to innovate, working on everything from enterprise systems to edge networks and sensors. He pushes his team to “have a vision and work toward it daily”, driving solutions that support our national interests and those of our Asia Pacific allies.
Michael’s edge: Pioneering smarter systems to keep defence mission ready.
Managing Director, Technology Solutions
Mike leads a 100-strong team delivering AV and video conferencing solutions. He helps universities, hospitals, business and government agencies connect and collaborate.
From saving lives to shaping minds, Mike drives transformative projects that make technology feel seamless. Like the best coaches, he’s inspired to unlock his team’s potential, believing that “a unified team always wins over a group of individuals”.
Mike’s edge: Turning connected teams into an unstoppable force.
Chief Customer Officer
Marianne is a powerhouse of transformation. She has over four decades of experience steering complex organisations through change. A former CIO at Australian Federal Police and Energy Queensland, she’s known for turning bold ideas into clear direction.
Her collaborative, yet powerful style sees her building high-performance teams that thrive on a foundation of trust and shared purpose. It’s where she thrives, too – “I cherish working with people, teams, and organisations to provide a better understanding of what it takes to lead through digital transformation in a constant changing landscape & environment.”
Marianne’s edge: Turning chaos into clarity. Then setting change in motion.
Executive General Manager, Strategic Partnerships and Relationships
Todd’s a technologist with rare grit. At just 19 years old, he founded Australia’s first online tax return system, then built five more business to follow. Now with Citadel Edge, he’s still “an entrepreneur at heart”, where his technical expertise is just as solid as his people skills.
Outside his 9-5, Todd channels his competitive drive into sailing. He’s won State and National championships and competes at the world level for Australia.
Todd’s edge: Fuelling growth through bold partnerships.
General Counsel & Company Secretary
Joining Citadel Edge in 2019 as its first in-house counsel, Spencer drives legal, risk and compliance with sharp commercial insight.
“Legal is fully embedded in our success” he says, providing counsel that keeps Citadel Edge on track and the big picture in sight. Off duty, Spencer rides his prized 2-stroke Vespa. In his eyes, it’s the perfect mix of clever engineering and common sense.
Spencer’s edge: Legal clarity that powers confident decisions.
General Manager, People and Culture
Jacqui brings our people strategy to life, guiding our talent through transformation. “I’m excited about setting up our people to succeed as we align our businesses under one unified vision.”
Bringing experience from global giants like Samsung to startups, government and not-for-profits, she builds inclusive, high-impact workplaces that unleash potential.
Jacqui’s edge: Building teams that thrive through change.
Government. Defence. Critical enterprise. No matter your ambition, Citadel Edge delivers. Partner with us to transform your operations, protect your data, and solve complex challenges with secure, purpose-built solutions.
Ready to find your edge?
Got an ambitious project? Let’s make it possible together.
Start the conversation today.
